Privacy Policy

A legal disclaimer

1. Information We Collect

We only collect personal information that is necessary to fulfill our charitable mission, process donations, and keep you informed about our impact.

Personal Details: Name, email address, phone number, and postal address (when voluntarily provided through contact forms, newsletter sign-ups, or donation forms).
Donation & Financial Data: Transaction records and payment confirmation details. Note: All online payments are processed securely through encrypted third-party payment gateways. We do not store credit card numbers or sensitive banking details on our servers.
Technical & Usage Data: IP address, browser type, device information, and website usage statistics collected via cookies to help us improve user experience and site performance.

2. How We Use Your Information

We use your personal data strictly for legitimate organizational purposes, including:

Processing and acknowledging your donations or sponsorship grants.
Sending updates, newsletters, and field reports regarding our educational, humanitarian, and animal welfare projects (only if you have opted in).
Responding to your inquiries, volunteer applications, or support requests.
Complying with statutory, legal, and financial reporting requirements governed by the UK Charity Commission and tax authorities (such as Gift Aid processing).
Maintaining website security, performance optimization, and fraud prevention.

3. Data Protection & Security (HTTPS)

We take the security of your personal data very seriously.

Encryption: Our entire website is served over a secure, encrypted HTTPS connection (SSL) to protect all data transmitted between your browser and our site.
Access Control: Personal data is accessible only to authorized personnel and trained volunteers who require it to perform their official duties.
Third-Party Platforms: We partner with trusted, secure service providers (such as encrypted payment processors and email services) that strictly adhere to international data protection standards.

4. Sharing Your Data

We never sell, rent, trade, or swap your personal information with third parties for commercial or marketing purposes.

We may only disclose your information:

To trusted third-party service providers acting on our behalf (e.g., payment processors, website hosting, newsletter services) under strict confidentiality agreements.
When required to do so by law, court order, or official regulatory bodies (such as the UK Charity Commission or HMRC).

5. Cookies and Analytics

Our website uses standard cookies and basic analytical tools to understand how visitors interact with our content and to ensure smooth navigation.

You can choose to accept or decline cookies through your web browser settings.
Disabling cookies may affect certain interactive features or donation functionalities on the website.

6. External Links

Our website may contain links to external sites, public registries (such as the UK Charity Commission Registry), global funding platforms (such as Fundraiso), or community groups (such as our official Facebook Group). Please note that we are not responsible for the privacy practices or content of external third-party websites. We encourage you to read the privacy policies of any linked sites you visit.

7. Your Data Rights

Under UK GDPR and applicable data protection laws, you have the following rights regarding your personal information:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can request that we update or correct any inaccurate personal details.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data from our records, subject to legal or statutory retention requirements (e.g., financial audit trail laws).
Right to Withdraw Consent: You can unsubscribe from our newsletters or marketing communications at any time by clicking the "Unsubscribe" link in any email or contacting us directly.

8. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us using the official details below:

Organization: Support Sri Lanka Foundation
UK Charity Registration No.: 1111896
Email: info@supportsrilankafoundation.org
Phone: 01926885888
Address:

9 GOLDACRE CLOSE

WHITNASH

LEAMINGTON SPA

CV31 2TW

United Kingdom